A car that loses power while moving can become hard to steer and brake. Your first job is to control the vehicle and get away from moving traffic. Diagnosis comes later.

Keep control and signal early

Hold the steering wheel firmly, switch on the hazard lights and move toward a safe stopping place if the vehicle still has momentum. Steering and braking may require more effort after the engine stops.

Choose the safest available position

Use a road shoulder, emergency lane or nearby safe area when possible. Once stopped, apply the parking brake. Leave the vehicle only when it is safer outside than inside, and stay away from live lanes.

Do not keep restarting blindly

One careful restart attempt may tell you whether the fault was temporary. Stop if warning lights remain on, the engine sounds abnormal, fuel is leaking or the vehicle stalls again. Continued driving can turn a manageable fault into a dangerous breakdown.

Battery, alternator or another fault?

A charging warning light, dimming electrical systems and a later engine shutdown may suggest a charging problem. Fuel delivery, overheating, sensors and other faults can also stop an engine. A roadside symptom is not enough for a reliable diagnosis.

Information to give the tow operator

Share your exact location, direction of travel, vehicle type, dashboard warnings and whether the wheels roll freely. Tell dispatch if you are in a tunnel, basement or restricted area. These details help match the truck to the situation.

Need roadside help now?

Call 1700-81-7774 or send your live location through WhatsApp. Move away from traffic before using your phone.

Call dispatch

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