A standard flatbed may not fit inside a low car park. Basement recovery can use compact wheel-lift and dolly equipment selected for the height, turning space and vehicle condition.
When this service is used
This service is relevant when a vehicle is stuck on a basement level, behind a height barrier, in a narrow bay or has wheels that cannot roll normally. The towing method depends on drivetrain and damage.
Planning the job
Photograph the height sign and send the parking level, bay number and entry route. Tell dispatch which wheels are locked or damaged. Building security may need to approve access.
Details to send dispatch
- Entrance height restriction
- Parking level, bay number and entry route
- Vehicle drivetrain and wheel condition
- Ramp width and turning space
Coverage
This service is available for local and long-distance jobs across the 47 Towing network in Peninsular Malaysia, subject to truck availability, access and vehicle condition. See the service area directory or call for a direct check.
Request basement and dolly towing
Call 1700-81-7774. You can also WhatsApp 019 - 7747 367 or 019 - 7747 330 with the pickup point, vehicle model and destination.