Are you open 24 hours?
Yes. The emergency and dispatch lines operate 24 hours a day, including weekends.
What details should I send?
Send your location pin, vehicle make and model, what happened, access information and preferred destination.
Do you provide long-distance towing?
Yes. 47 Towing handles short-haul and long-haul vehicle transport across Peninsular Malaysia, subject to availability and job details.
Can you tow from a basement car park?
Basement and low-clearance jobs may be handled with suitable wheel-lift or dolly equipment. Tell dispatch the clearance height and exact parking level.
Can you help after an accident?
Yes. Share photos and describe whether the wheels, steering or body are damaged so the correct recovery method can be planned.
How is the price calculated?
Distance, location, access, vehicle size, condition, tolls and special equipment can affect the quote. Give complete details before confirming the job.
Can I choose the workshop?
You can normally state your preferred destination. If an insurer is involved, confirm its authorisation and panel workshop requirements first.
Do you provide tyre and battery help?
Roadside tyre assistance, jump-start support and battery help are available depending on location and dispatch capacity.
How long will the truck take?
Arrival time depends on truck location, traffic, weather and access. Dispatch can give a job-specific estimate after receiving your location.
What vehicles can you carry?
The fleet supports many cars, SUVs and light commercial vehicles. Send the exact model and condition so dispatch can confirm equipment.